Question 1

Day1

Accepted Answer

1.1. Strategic Talent Acquisition and Workforce Development 
 Recruitment is not just about filling vacancies; it’s about attracting, selecting, and retaining the right talent to achieve organizational goals. Key concepts include: 
 • Workforce Planning: Understand current and future workforce needs, identify gaps, and plan     recruitment strategies accordingly. 
 • Sourcing Strategies: Use a mix of channels, job boards, LinkedIn, talent pools, and internal referrals to attract diverse and qualified candidates. 
 • Selection and Assessment: Employ structured interviews, competency-based assessments, and technical evaluations to identify the best fit. 
 • Candidate Experience: Maintain communication, clarity, and professionalism throughout the recruitment cycle to build the employer brand.

Applying Data and AI to Support HR Decision-Making 
Data and AI are revolutionizing how HR operates, making it more proactive, precise, and predictive. Here’s how they apply: 
 • HR Analytics: Analyze data on attrition, absenteeism, engagement, and hiring patterns to make evidence-based decisions. 
 • AI-Powered Recruitment: Use AI tools to screen resumes, match candidates to roles, and reduce unconscious bias during shortlisting.

1.2 Performance Enhancement and People Capability Building 
Modern performance management is continuous, transparent, and development-oriented. Key practices include: 
 • Goal Setting: Align individual objectives with organizational KPIs using SMART goals.  
 • Behavioral Competency Frameworks: Evaluate both results and how they’re achieved, ensuring alignment with company values and culture. 
 • Performance Improvement Plans (PIPs): Support underperforming employees with targeted plans, coaching, and review mechanisms. 
 • Creating your HR “Chatbot” to assist with Performance Appraisal Processes

Question 2

Day2

Accepted Answer

1.3 Learning and Development (L&D)  
L&D focuses on enhancing employee capabilities to drive performance and engagement. Practical HR concepts include: 
 • Training Needs Analysis (TNA): Assess skill gaps through surveys, performance reviews, and business requirements to identify learning priorities. 
 • Learning Design: Use adult learning principles and instructional design models to create structured, relevant programs. 
 • Blended Learning Approaches: Integrate online modules, classroom sessions, on-the-job training, and coaching for holistic development. 
 
Leveraging Data and AI to Enhance Learning and Development Outcomes 
 •  Supports evidence-based learning interventions by analysing the impact of training on performance and behaviour change. 
 • Helps L&D teams personalize learning pathways based on learner data, preferences, and performance patterns. 
 
1.4 Workplace Behaviour Excellence and Results-Oriented Communication 
 • Demonstrate respectful, responsible, and professional behaviour that supports a positive and productive work environment. 
 • Communicate with clarity and purpose, ensuring messages are understood and aligned with workplace goals. 
 • Focus communication on outcomes, using concise, solution-driven language that delivers timely, effective results. 
 
1.5. Aligning HR decisions with the Business Strategy and Operations.  
 • Ensure HR plans, policies, and workforce initiatives directly support the organisation’s overall business goals and operational needs. 
 • Partner closely with leaders to understand priorities and translate them into practical HR actions, such as staffing, capability building, and performance support. 
 • Review HR processes regularly to confirm they are contributing to business results, operational continuity, and long-term organisational growth.

Question 3

Target Audience

Accepted Answer

HR Professionals who are: 
Pursuing or holding academic HR qualifications

Question 4

Program Structure

Accepted Answer

Delivery Mode: In-person (as per your configuration) 
Sessions: 6 × 90-minute learning blocks

Essential HR Skills & Competencies for Emerging HR Professionals

(Chartered Professional Human Resources - CPHR- Alberta, Canada – CPD Recognized Programme)

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