Why Join This Workshop?
In today’s diverse educational environments, educators face increasingly complex interactions with parents. Grounded in regional research and OECD findings, this advanced-level workshop equips senior educators with evidence-based strategies to manage difficult conversations, de-escalate conflicts, and foster resilient parent-educator partnerships. The program ensures alignment with Qatar’s Ministry of Education and Higher Education (MoEHE) guidelines.
Key Learning Outcomes
Analyze causes of challenging parent behaviors across cultures
Apply evidence-based strategies for managing emotionally charged conversations
Adapt conflict-resolution approaches to Islamic values, cultural nuances, and MoEHE guidelines
Practice real-world scenarios to develop personalized strategies
Strengthen leadership skills in navigating multicultural school-parent dynamics
Modules Covered
Setting the Context
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Regional data on parent-school relationships (Qatar Foundation, Qatar University)
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MoEHE guidelines on parent engagement
Typology of Challenging Parents
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The Entitled Expat, The Anxious Helicopter, The Aggressive Advocate, The Silent Parent, The Religious Traditionalist
De-escalation & Constructive Communication
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Techniques: Cultural Sandwich, Reframe & Redirect, non-verbal communication
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Role-play scenarios: co-ed activity disputes, curriculum challenges, silent parents
. School Leadership Panel Simulation – “What Would You Do?”
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Addressing viral complaints, cultural cliques, threats of legal action
Building a Proactive Parent Engagement Framework
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Parent Engagement Matrix, inclusive communication templates, orientation guidelines
Hanim Johar – Educator, Psychologist, and Counselor
​With 18+ years of experience in education, counseling, and healthcare, Hanim brings a unique blend of psychological insight and educational leadership. She has led numerous workshops and counseling programs for educators, students, and parents, focusing on conflict resolution, communication, and family systems. Skilled in navigating sensitive cultural contexts, she has delivered impactful programs aligned with MoEHE standards. Hanim holds a Post Graduate Diploma in Clinical Psychology, a Master’s degree in Social Science (Psychology), and a Counseling Diploma.
About the Trainer
Who can join this Training?
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Principals
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senior educators
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department heads
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school leaders
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Academic professionals working in multicultural educational settings across Qatar and the Middle East.
Join Now!
Mastering Difficult Conversations with Parents in Multicultural Settings
TIME: 8:00 AM – 3:00 PM
DATE: Saturday, 27th September 2025
VENUE: Hyatt Regency Oryx Hotel, Doha – Qatar
COST: QAR 600 per person
Serendib Training
PO Box 16638, 3rd Floor, Building No.47, St.No. 902, Zone No. 47
Al Thumama, Doha - Qatar